All sales are final, there are NO REFUNDS OR EXCHANGES, Splat TV is not responsible for any down time of channels, Buffering, removal of channels, time service may be being updated or quality. There is a lot of issues that can be fixed so please message us and we will assist you, if you don't message us we can't try to help you. WE reserve the right to Cancel service for misuse or password sharing at any time with No Refunds. PLEASE allow up to 24 hours for activation after payment is received (but in most cases will be activated within the hour). All Trials are Monday through Thursday only for up to 12 Hours! You must sign up for a 1 Month Subscription Monday-Thursday by 4pm est to get a Free Trial You won't be billed till the following day after you sign up for the 1 month service. If you don't get your Free Trial within a few hours after signing up please message us. We will send you your user name and password once your account is activated and if payment is made and cleared. If you activate 1 Month Auto Renew Service with Free Trial on a Friday, Saturday, Sunday there will be NO FREE TRIAL given and your service will be activated as soon as payment has posted and cleared in this case instead.